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Hiring a Roofing Contractor? Here’s How to Ensure They’re Legitimate

When it comes to maintaining or replacing your roof, hiring a legitimate and qualified roofing contractor is crucial. A poorly executed roofing job can lead to significant damage and costly repairs down the line. To avoid these pitfalls, it’s essential to ensure that the contractor you hire is trustworthy and capable. Here are some key steps to help you verify the legitimacy of a roofing contractor.

1. Check for Proper Licensing and Insurance

A legitimate roofing contractor should have the appropriate licenses required by your state or local government. Licensing ensures that the contractor has met specific industry standards and regulations. Here’s what you need to do:

  • Verify Licenses: Ask for the contractor’s license number and check it against your local licensing authority to ensure it is current and in good standing.
  • Insurance: A reputable contractor should carry both liability insurance and workers’ compensation insurance. Liability insurance protects your property in case of damage during the project, while workers’ compensation covers any injuries that may occur on the job. Request copies of these insurance certificates and verify their validity with the issuing agency.

2. Look for Strong References and Reviews

References and reviews provide insight into a contractor’s work quality and customer service. Here’s how to gather and evaluate this information:

  • Ask for References: Request a list of references from recent clients. Contact these references and ask detailed questions about their experience, the quality of work, and any issues that arose during the project.
  • Online Reviews: Check online review platforms such as Google, Yelp, and the Better Business Bureau (BBB). Look for patterns in the reviews—consistent praise or recurring complaints can give you a clear picture of the contractor’s reliability and performance.

3. Ensure They Provide a Detailed Written Estimate

A legitimate roofing contractor should provide a detailed written estimate before any work begins. This estimate should include:

  • Scope of Work: A clear description of the work to be done, including the materials to be used, project timelines, and any preparatory or cleanup work.
  • Cost Breakdown: A detailed breakdown of the costs, including labor, materials, permits, and any additional fees. This transparency helps you understand what you’re paying for and avoids unexpected expenses.
  • Payment Terms: The estimate should outline the payment schedule, including any deposits required and the timing of subsequent payments.

4. Verify Their Physical Business Address and Contact Information

Ensure the contractor has a physical business address and not just a P.O. Box. This provides a sense of legitimacy and permanence. Verify their contact information, including phone numbers and email addresses. A contractor who is difficult to contact or who avoids providing this information should be considered a red flag.

5. Review Their Warranty Offerings

A reputable roofing contractor should offer warranties on both materials and workmanship. Here’s what to look for:

  • Material Warranty: Most roofing materials come with a manufacturer’s warranty that covers defects. Ensure that the contractor uses materials with a strong warranty.
  • Workmanship Warranty: The contractor should also provide a warranty for their labor. This typically covers installation issues that may arise after the job is completed. Understand the terms and duration of this warranty.

6. Check Their Professional Affiliations

Membership in professional organizations can indicate a contractor’s commitment to their trade and adherence to industry standards. Look for affiliations with organizations such as:

  • National Roofing Contractors Association (NRCA): Membership in NRCA suggests that the contractor is committed to continuing education and maintaining high standards of practice.
  • Local Trade Associations: Regional or local trade associations can also be a good indicator of a contractor’s credibility and community involvement.

7. Beware of Too-Good-to-Be-True Offers

While it’s important to get a fair price, be cautious of estimates that are significantly lower than others. Extremely low bids can indicate a lack of experience, subpar materials, or a potential scam. Always compare multiple estimates and consider the overall value rather than just the price.


Hiring a legitimate roofing contractor is essential to ensuring the safety, longevity, and quality of your roof. By checking for proper licensing and insurance, seeking out strong references and reviews, ensuring detailed written estimates, verifying business information, reviewing warranty offerings, checking professional affiliations, and being wary of unusually low bids, you can protect yourself from unqualified or unscrupulous contractors. Taking these steps will give you peace of mind and confidence in the contractor you choose for your roofing project

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